Dorota Jasińska, Sescom’s Key Account Manager: Empowering Facility Managers to Succeed

Dorota Jasińska is a manager with several years of experience in the retail sector and extensive knowledge of the fashion industry and commercial real estate management. Her remarkable communication, analytical prowess, and negotiation skills have made her a standout contributor to the company. In the following interview, she sheds light on her approach to her role and her recent promotion to Key Account Manager.

How long have you been working at Sescom and how has your role evolved over time?

I have been working at Sescom since May 2021. During this time, the name of my position has changed slightly, but when it comes to the scope of responsibilities, it is constantly expanding…

How did Sescom convince you?

It was a coincidence, but the decisive factor was the fact that Sescom cooperates largely with the clothing industry that is close to me, and from the beginning I was also to be responsible for foreign markets.

What are you up to these days?

Recently, together with the team, we have prepared cost estimates for such companies as Swarovski, Moncler, Okaidi, Luxottica. Another big challenge was to create a budget estimate for the next 3 years in the Key Account Manager (KAM) project.

How do you feel about joining the newly formed KAM team?

I believe that customer satisfaction with a well-performed service and his sense of security are the key to success. The KAM project is a continuation of the activities we previously carried out, only in this case it is a specific group of the client companies.

How does your previous work experience apply to your current job?

I worked for many years in the broadly understood retail industry: I was responsible for acquiring retail space mainly in shopping centres in the so-called “Eastern bloc” and southern Europe for one of the leading clothing companies from Gdańsk, Poland. Negotiations with developers, regular business trips and meetings with industry people from many countries were my everyday life. These experiences shaped me, I learned to work in an international environment.

What do you like the most about your job?

I like the fact that I work with people from many cultures and countries: from Hungary, Spain, Germany, and others.

What character traits best define you?

Organized, conscientious, responsible, but also assertive. I talk a lot but also have a sense of humour. 😊

How does a humanist, a language and literature specialist by education, feel in the technical world of FM?

It’s probably a matter of many years of work in various positions, in several large companies. From the beginning of my professional career, the language, whether Russian or English, was only a tool – and fortunately, I have acquired additional knowledge quite quickly.

What skills are useful in your job?

Analytical thinking and good work organization.

What collaboration are you the proudest of?

As writers say: I hope my best book is still ahead of me. I could use such an analogy here.

What professional challenges await you this fall?

Time will tell, but there will certainly be many business trips and meetings with customers.

What do you do in your free time? Do you have any hobby?

I am the mother of a 9-year-old strong Jagoda, who provides me with a lot of excitement every day😊I also love yoga, good cinema, and appetizing food.