To keep our customers satisfied with our work, we believe it is important to maintain a proper flow of information.

Our most important tool in this area is the SES Support platform, created to facilitate and improve the problem-reporting process.

To report a malfunction or equipment failure, or to request a periodic air-conditioning maintenance check, you should do visit the SES Support platform and log in at:

In order to sign in, you need a login and a password. We assign you a login, which you should receive from your account manager. The default password can be changed after signing in via the reset password function.

If you have any questions about accountancy, please contact us directly at:

FAQ - Frequently Asked Questions

Here are some answers to frequently asked questions about the platform: